SMS Consent & Opt-In

How Claruss collects and manages user consent for SMS messages.

What messages does Claruss send?

Claruss sends only transactional one-time passcode (OTP) messages for verifying app unlock requests. These are not marketing or promotional messages. A typical message looks like:

Your Claruss unlock code is: 483921. This code expires in 10 minutes. Reply STOP to unsubscribe.

How users opt in

SMS messaging is entirely opt-in. Users must take the following explicit steps within the Claruss iOS app:

Navigate to Settings > Notification Preferences
Select “SMS” as their OTP delivery method (email is the default)
Enter and confirm their phone number

No SMS messages are sent unless the user has completed all three steps. Users accept the Terms of Service and Privacy Policy during account registration.

Consent is explicit and informed

Users must actively choose SMS delivery and provide their phone number. The default delivery method is email — SMS is never pre-selected or assumed.

How users opt out

Users can stop receiving SMS messages at any time by:

Replying STOP to any Claruss SMS message
Changing their delivery preference back to “Email” in Settings > Notification Preferences
Removing their phone number from their account

Message frequency & content

Low volume, transactional only

Messages are sent only when a user or their accountability partner requests an unlock code. Most users receive fewer than 5 messages per day. Claruss never sends marketing, promotional, or advertising messages via SMS.

Contact

For questions about SMS messaging or to request removal, contact support@claruss.app.